Privacy policy
At Dura Atelier (“Dura,” “we,” “us,” or “our”), your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, sign up for our mailing list, or make a purchase.
Information We Collect
- Contact details (name, email, shipping address, billing address, phone number)
- Payment information (processed securely by Shopify, not stored by us)
- Order details (items purchased, order history)
- Communications you send us (emails, inquiries)
Shopify also automatically collects limited technical information (like your IP address, browser type, and device info) to help operate our store.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about orders, updates, or customer support
- Send you marketing emails if you choose to subscribe (you can unsubscribe anytime)
- Improve our store and customer experience
Sharing Your Information
We share your information only with trusted service providers that help us run our business, such as:
- Shopify (our e-commerce platform and payment processor)
- Shipping carriers (to deliver your order)
- Email service providers (to send you updates if you subscribe)
We do not sell your personal information.
Security
We take reasonable steps to protect your personal information. However, no online system is 100% secure, so we cannot guarantee absolute security.
Your Choices
- You can unsubscribe from marketing emails at any time using the link in the email.
- If you want to update or delete your information, email us at hello@duraatelier.com
Children
Our website is not directed at children under 13. We do not knowingly collect personal information from children.
Changes
We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Last updated” date.
Contact
If you have any questions about this Privacy Policy, you can reach us at:
📧 hello@duraatelier.com